Oracle 1Z0-1003-20

Exam Code: 1Z0-1003-20

Exam Name: Oracle Field Service Cloud Service 2020 Implementation Essentials

Updated: Jun 19, 2026

Q&A Number: 135 Q&As

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Oracle 1Z0-1003-20 Exam Syllabus Topics:

Topic	Details
Topic 1	Describe the various launch conditions Configure Quota Management for Capacity Areas Explain the usage of filters within OFSC
Topic 2	Describe Activity Type Features Outbound Integration Channels
Topic 3	Understand the capabilities of the mobility framework Configure User Types
Topic 4	Describe the concepts of Work Skills and Work Skill Conditions Create a custom property
Topic 5	Describe Resource Types and Roles Create a Core REST API request Configure resources for Routing
Topic 6	Configure OFSC Core Application display settings Describe the concepts of Work Zones
Topic 7	Describe the four types of custom properties and native system fields Resource Calendars
Topic 8	Explain Duration and Travel Statistics and their parameters Describe Quota, Capacity and Booking Options
Topic 9	Explain the options available within Outbound Integration Channels Configure OFSC Core Application Screens
Topic 10	Configure Business Rules settings Configure a Service Request Configure a Message Scenario Describe routing reoptimization

Reference: https://education.oracle.com/oracle-field-service-2020-implementation-essentials/pexam_1Z0-1003-20

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