Cisco 300-830

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Online 300-830 Test Engine supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser.

Cisco Implementing Cisco Collaboration Cloud Customer Experience Sample Questions:

1. An administrator is adding a custom connector to integrate a third-party application with their Webex Contact Center org using OAuth 2.0 for authentication. Which two grant types must the administrator choose to accomplish this task? (Choose two.)

A) Server credentials - certificate
B) Client credentials - private key
C) Client credentials - client secret
D) Client credentials - token
E) Client credentials - certificate

2. A Webex Contact Center manager wants to verify which contact sessions were recorded. Which stock report in Webex Contact Center Analyzer must be used to achieve the goal?

A) Usage Report
B) Teams Contact Details
C) CSR Report - Yesterday
D) Sites Contact Details

3. Which authentication and authorization specification is required for using Webex Contact Center APIs?

A) Mutual TLS
B) Auth 2.0
C) API key authentication
D) HTTP authentication

4. An administrator must set up a way to authenticate users via SMS using a randomly generated passcode. Which two nodes in Webex Connect are needed to implement this authentication?
(Choose two.)

A) Data Parser node
B) Generate OTP node
C) Profile node
D) Evaluate node
E) SMS node

5. A company wants to integrate its on-premises contact center with Webex Contact Center while minimizing PSTN costs. The engineer must ensure that agents can make and receive calls through the existing SIP trunk infrastructure. Which deployment option best meets this requirement?

A) Cloud Connected PSTN only
B) Dedicated Instance without SIP trunks
C) WebRTC desktop calling
D) Local Gateway with Webex Calling

Solutions: