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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Telephony Features and Services | - Voicemail and messaging services - Call routing and call handling features |
| SME Communications Solutions Overview | - Deployment models for small and medium enterprises - Avaya SME product architecture and components |
| Troubleshooting and Maintenance | - Common system faults and diagnostics - Maintenance procedures and upgrades |
| System Configuration and Administration | - User and extension management - Basic system setup and provisioning |
| Integration and Networking | - IP networking fundamentals for SME solutions - SIP trunking and PSTN integration |
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
1. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. What must be added to the IP Office to make this work?
A) PRI-UNI Expansion Card
B) VCM32
C) PR124/PR130 or PRI-U Expansion Card
D) ATM16 Expansion Module
2. An IP Office with Embedded Voicemail (EVM) has the time set using the system telephone. Each time the IP Office reboots the time changes to the wrong time. Which Windows command can be used to determine if there is a time server on the network causing the change?
A) time server
B) net time
C) time
D) get time
3. A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A 20 - channel SIP trunk on a dedicated 2 MB connection will be used. The LAN has a 5MB VLAN with QoS to support the VolP traffic. The customer wants the highest voice quality while keeping Voice Compression Module (VCM) resource use at a minimum. Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?
A) G.711 for the SIP trunk and G.711 for the IP telephones
B) G.729(a) for the SIP trunk and G.711 for the IP telephones
C) G.711 for the SIP trunk and G.729(a) for the IP telephones
D) G.729(a ) for the SIP trunk and G.729(a) for the IP telephones
4. Which item must be completed for an IP Office user to be counted in CCR as an agent?
A) CCR Agent Must be checked on the user's Supervisor tab.
B) User must be a member of a hunt group.
C) User must be defined as an agent in one-X Portal.
D) force Account Code must be checked on the user's Supervisor tab.
5. The design for an IP Office has two locations. They will need telephones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will use the main office PRI for inbound and outbound calls. The main site has 40 users and one fax machine. The remote site has 15 users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital telephones?
A) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32 Universal PRI Trunk Card, one DS30 Module.
B) IP500 Preferred edition, three Digital Statin 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
C) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module.
D) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |


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