Apple 9L0-064

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Apple OS X v10.8 Troubleshooting Sample Questions:

1. A technician suspects that an application unexpectedly quitting at launch has an unusable preference file. What is the expected behavior if the technician moves the preference file out of the Preferences folder?

A) The old preference files will be automatically deleted when the application launches.
B) A new default preference file will be created when the application launches.
C) The application will continue to use the original preference file.
D) The application will present a warning that the preference file is missing when it launches.

2. Mike's iMac starts, but stops responding before it reaches the login screen. He does not have a recent backup of his data. You would like to help Mike verify the startup volume, and repair it only if necessary. What is the best way to accomplish this task?

A) Start the iMac from OS X Recovery and use Disk Utility.
B) Start up in single-user mode and type the /sbin/fsck -fy command.
C) Start the iMac from OS X Recovery and use Terminal.
D) Hold the shift key down to Safe Boot the iMac.

3. You are troubleshooting an application which bounces in the dock for a few seconds, then stops without launching or displaying an error message. What built-in utility is best for displaying application and system messages that are not shown to a user?

A) Logger
B) Console
C) System Information
D) Terminal

4.
Examine the image above. What could cause a Mac to display this prohibitory sign at startup?

A) Apple Hardware test is loading.
B) The memory is missing or not detected.
C) An incorrect build of OS X is installed on the hard disk or SSD.
D) EFI failed to load.

5. Chad decides to encrypt his existing Time Machine backup on an external disk. How should he proceed?

A) Get info on the Time Machine backup disk then select the "Enable encryption" checkbox.
B) Enable FileVault 2 on the startup disk to automatically encrypt the Time Machine backup.
C) Use the Time Machine preferences to re-select the backup disk then select the "Encrypt backup disk checkbox.
D) Erase the disk using the Disk Utility then start a new Time Machine backup.

Solutions: