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Handling Calling, Chat, and Meetings
- Handling phone numbers: this requires the individuals’ skills in giving recommendations regarding a PSTN connectivity solution depending on business needs; ordering phone numbers; handling service numbers; adding, replacing, or removing an emergency address for your enterprise; assigning, replacing, or removing a phone number for a user; handling voice settings for users; customizing dynamic emergency calling.
- Handling meeting experiences: the test takers need to prove that they are conversant with customizing meeting settings; designing and handling meeting policies; customizing settings for live events; designing and handling policies for live events; customizing conference bridge settings.
- Handling chat and cooperation experiences: this includes customizing messaging policies; handling external access; managing channels for a team; handling private channel creation policies; handling email integration; customizing external access for OneDrive for Business and SharePoint; handling Cloud file storage options for cooperation.
- Handling Phone System: here you need to show your expertise in handling resource accounts; designing and customizing call queues; developing and customizing auto attendants; handling call park policies; handling calling policies; handling caller ID policies; interpreting the Direct Routing health dashboard.
Career Path and Salary
The Microsoft MS-700 is the best choice for you if you want to know everything about Microsoft Teams and become a certified team administrator. So, if you are someone who is struggling in a career, you should definitely think about going for this path to get the Microsoft certificate. It will be accepted all over the world and open many new opportunities for you, so don't miss this chance. Glassdoor.com estimates the salary of team administrators to be around $49k annually. Enhancing yourself in the area of your skills will go further in building you careerwise. So, you can step into an expert certificate such as the Microsoft Certified: Enterprise Administrator Expert which has the Microsoft Certified: Teams Administrator Associate listed as a prerequisite.
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700
Microsoft MS-700 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Manage and troubleshoot Microsoft Teams | - Resolve issues with Teams client and services - Monitor and troubleshoot Teams environments - Analyze usage and health using admin tools |
| Manage meetings and calling in Microsoft Teams | - Manage audio, video, and conferencing policies - Configure voice and calling features - Configure meeting policies and settings |
| Manage chat, teams, channels, and apps | - Manage team lifecycle and membership - Manage apps and app policies in Teams - Configure messaging policies and settings |
| Plan and configure a Microsoft Teams environment | - Plan and manage Teams governance and lifecycle - Plan and configure network settings for Teams - Configure tenant-wide and Teams settings |
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