Salesforce NP-Con-101

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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A large nonprofit organization is a social enterprise that functions in many ways like a for-profit corporation. The organization does mot accept individual donations, but mostly engages with corporations, sponsors, and vendors by selling its own products to further its mission. The organization needs to manage Leads and track its Opportunity pipeline. Which account model should the consultant recommend?

A) Household Account Model without NPSP
B) Salesforce Account Model without NPSP
C) Household Account Model in NPSP
D) Administrative Account Model in HEDA
E) Individual "Bucket" Account Model in NPSP

2. A nonprofit wants to implement an external email platform that integrates with Salesforce. The integration will record every email sent to a subscriber, as well as which recipients open the email, click a link, or unsubscribe.
Which two storage considerations should the consultant take into account before recommending an email platform?
Choose 2 answers

A) Unsubscribed Leads should be deleted from Salesforce immediately.
B) Subscribers must be synced as Leads and Campaign Members In NPSP.
C) Campaign Member records use less storage space than custom object records.
D) Email subscribers' activities can be retained for a certain length of time.

3. A family foundation wants to use Salesforce to track its funding of dozens of projects using a Campaign for each project. The foundation has a goal of funds to disperse, and it is important that the foundation can track year over year goals for each project. What should a consultant recommend for the foundation to track progress?

A) Create a process that populates custom fields for each year and project on Opportunities.
B) Create a Campaign hierarchy for project and year.
C) Create reports with bucketing and filters.
D) Create a custom object for year and a custom object for project to track.

4. The Development Director at a nonprofit needs to track grant lifecycles using the NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments towards the total.
How can this be accomplished with NPSP using Account records for the grant making institution?

A) Create Opportunities with Payments to represent payments, Activities to represent applications, reporting deadlines, and action assignments to their staff.
B) Create Opportunities with Deliverables to represent payments, applications, reporting deadlines, and action assignments to their staff.
C) Create Recurring Donations with Opportunities to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.
D) Create Opportunities with Payments to represent payments, Deliverables to represent applications and reporting deadlines, and Activities to represent action assignments to their staff.

5. A system admin encounters an error at run time that a record update failed when a Customizable Rollup ran.
Which attribute would cause an error?

A) The target field has an active validation rule.
B) The object from which the record is derived is an NPSP object.
C) The target field is on the correct object.
D) The object from which the record is derived is a custom object.

Solutions: