CompTIA PD1-001

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CompTIA PDI+ Beta Sample Questions:

1. Which of the following should a technician consider before replacing or repairing a fuser on a laser printer?

A) Allow the fuser to cool down for an appropriate period of time.
B) Allow the laser diode to stop to turning.
C) Ensure the charge applied to the drum has dissipated.
D) Make sure to open to front cover and remove the toner cartridge.

2. Which of the following is best practice for troubleshooting a problem?

A) Recreate; define the problem; implement solution; isolate; validate
B) Define the problem; recreate; isolate; implement solution; validate
C) Define the problem; isolate; implement solution; validate; recreate
D) Define the problem; recreate; validate; implement solution; isolate

3. Which of the following is the next step after the technician has observed and gathered information on the symptoms of a failed device?

A) Implement a theory for the problem.
B) Establish a theory to the problem.
C) Test and analyze the problem.
D) Document the solution.

4. Where is the latent image formed?

A) On the photoconductor
B) On the transfer roller
C) In the charge unit
D) In the laser unit

5. A customer states that when printing black text documents from a word processing application on their color laser printer, it seems to print slower than the printer specification for monochrome printing and it also is decreasing the life counters on all their toner cartridges. Which of the following should the technician tell the customer to do to fix the problem?

A) Create a new document.
B) Reinstall their application.
C) Verify their printer driver settings.
D) Reinstall the printer driver.

Solutions: