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Avaya 31860X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Core Solution Design | 25% | - Avaya IX Calling core components design - Media and signaling design - User and device provisioning model - Call routing and handling design |
| Topic 2: Avaya IX Calling Overview | 10% | - Solution architecture and components - Key features and benefits - Integration with other Avaya platforms |
| Topic 3: Integration & Interoperability | 20% | - Interoperability with Avaya Aura - Integration with PSTN and legacy systems - Third-party application integration |
| Topic 4: Deployment & Troubleshooting | 10% | - Monitoring and performance optimization - Deployment planning and validation - Common design issues and resolution |
| Topic 5: Security & Compliance | 15% | - Security framework and policies - Encryption and authentication - Regulatory compliance requirements |
| Topic 6: Design Principles & Requirements Analysis | 20% | - Customer requirements gathering - Scalability and redundancy planning - Network infrastructure assessment - Dial plan and numbering scheme design |
Avaya IX™ Calling Design Sample Questions:
Question #1
A customer has provided the following requirements for a basic telephone user:
* Two line appearances
* Basic telephony
* "3 rings then cover to voice mail"
* No shared line appearances
* Cheapest telephone
* Possible low power requirements
Which telephone type would be a good choice for the basic user?
A. 9641
B. J179
C. J129
D. 9611G
Question #2
A customer has a new location with 1,900 users. They require a UC solution that will support 20% growth without adding additional hardware. They are interested in minimizing the equipment footprint and do not require redundancy.
What will meet customer's needs?
A. Communication Manager S8300
B. Communication Manager Duplex
C. Communication Manager Simplex
D. Communication Manager Simplex with Survivable Core
Question #3
You are adding a remote location to a Communication Manager(CM) 6.2 customer with a duplex system, and G650 media gateways at the core. You want to use H.248 gateway(s). The location will have 30 IP sets, 30 analog sets, and 40 DCP sets. You know that the base G430 gateway includes 32 Touch Tone Receivers (TTRs), and the G450 gateway includes 64 TTRs.
To support all of the sets going off-hook at the same time, how many TTRs will be required, and which hardware would be required to provide the TTRs?
A. 70TTRs using two G450s
B. 100 TTRs using one G450 and twoTTR expansion modules
C. 70TTRs using one G430 and threeTTR expansion modules
D. 30 TTRs using one G430 or one G450
Question #4
Your customer is migrating CS1000 devices to Avaya Aura and is asking what role the Avaya Device Adapter plays.
Which two statements about an Avaya Device Adapter are true? (Choose two.)
A. It is a Breeze Snap-in that provides CS1000 endpoint Call Park and Page functionality.
B. It is a Breeze Snap-in that allows CS1000 endpoint feature support from Communication Manager.
C. It is a Breeze Snap-in that allows CS1000 endpoint registration with Session Manager.
D. It is a Breeze Snap-in that allows CS1000 endpoint registration with Communication Manager.
Question #5
You are trying to determine how many Basic and Mainstream licenses are needed to support a proposal for Avaya IX Messaging.
Which feature requires a Mainstream license?
A. Full synchronization with 0365 email applications
B. Multiple greetings
C. Multiple Telephone User Interfaces (TUIs)
D. Distribution lists
Solutions:
| Question #1 Correct Answer: B | Question #2 Correct Answer: A | Question #3 Correct Answer: C | Question #4 Correct Answer: A,C | Question #5 Correct Answer: D |
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