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Salesforce AP-203 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Delivery and Implementation | 16% | - Solution validation and optimization - Feature assessment: out-of-the-box vs custom - Integration and deployment best practices |
| Topic 2: Discovery | 24% | - Analyze requirements and constraints - Assess customer IT ecosystem and architecture - Define KPIs and business objectives |
| Topic 3: Planning and Design | 60% | - Design scalable product catalog and data model - Asset management and MACD flows - Migration strategy and data quality - Order capture, quoting and fulfillment design - Sprint planning and story prioritization |
Salesforce Communications Cloud Accredited Professional Sample Questions:
1. Universal container (UC) is implementing communication cloud and the business is asking a consultant to migrate all orders from the last 5 years, which will include millions of orders. What are three valid points consultant should raise in this scenario?
A) There is a need to raise a support case two weeks before the data load so that salesforce can monitor the performance
B) Migrating millions of records will cause Order Management to fail during processing due to large volume
C) Migrating Assets instead of orders would provide more business Value.
D) This would require migrating all products sold within last 5 years, including those that are no longer sold.
E) Migrating millions of records may reduce query performance due to large data volumes
2. UC is communications service provider using communication cloud. UC have one callout to the activation system per mobile services and then one calls out to the billing system per item decomposed. How should consultant configure the orchestration to meet the requirement
A) Create two orchestration plan definition with single orchestration item definition, each orchestration item Set the scope of activation orchestration plan to order and scope of the billing orchestration item to global.
B) Create two orchestration plan definition with single orchestration item definition, each orchestration dependency on orchestration item. Set the scope of activation orchestration plan to order and scope of the billing orchestration item to order line item
C) Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to main order item and the scope of the billing orchestration item to order
D) Create an orchestration plan definition with two orchestration item definition with an orchestration dependency between activation orchestration item to order item and the scope of the billing orchestration item to global
3. Has commercial attribute called "access Type" on the internet offers with two values, namely DSL and Fiber. UC has requirement to model routers as technical products and offer either a DSL or a fiber router based on the "access type" value. What kind of decomposition relationship should a consultant recommend to achieve this requirement?
A) M:M
B) M:1
C) 1:M
D) 1:1
4. Universal Connect (UC) offers only internet service. However, they plan on extending their offering to include TV services for the existing customers. Fulfillment of Internet and TV orders will only require customers to activate one access line.
Consultant plans on mapping Internet and TV products to the same technical product for the access line using decomposition, but there is a common attribute called "Installation Type" on the internet and TV offer. What will be the consultant see as a result if the consumer order internet and TV together?
A) No error will be returned the "installation type" will be copied as empty/null after decomposition on the technical product
B) An error at runtime no value will be assigned to the attribute "installation Type" on the technical product
C) An error at design time, an error will be returned while configuring the decomposition relationship because of the duplicate attributes
D) No errors will be returned the value for 'Installation type' on the technical product will be set to most recently modified attribute.
5. An ABC telecom customer ordered an internet bundle along with router in their first order. At later date, the customer ordered another internet bundle. Their existing router supports all services. What should be the scope of technical product so that the decomposition process generates fulfillment request lines (FRL) based on the exiting inventory item?
A) Account Scope
B) Order Item Scope
C) Downstream Order Item Scope
D) Top Order Item Scope
Solutions:
| Question # 1 Answer: B,D | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: A |


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