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Microsoft AZ-720

AZ-720

Exam Code: AZ-720

Exam Name: Troubleshooting Microsoft Azure Connectivity

Updated: Aug 04, 2026

Q&A Number: 121 Q&As

AZ-720 Free Demo download

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AZ-720 Online Test Engine

Online AZ-720 Test Engine supports Windows / Mac / Android / iOS, etc., because it is the software based on WEB browser.

Skills measured

  • Troubleshoot networks (25–30%)
  • Troubleshoot authentication and access control issues (15–20%)
  • Troubleshoot VM connectivity issues (5–10%)
  • Troubleshoot hybrid and cloud connectivity issues (20–25%)
  • Troubleshoot Platform as a Service issues (5–10%)
  • Troubleshoot business continuity issues (5–10%)

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Languages: English

Retirement date: none

This exam measures your ability to accomplish the following technical tasks: troubleshoot business continuity issues; troubleshoot hybrid and cloud connectivity issues; troubleshoot Platform as a Service issues; troubleshoot authentication and access control issues; troubleshoot networks; and troubleshoot VM connectivity issues.

Microsoft AZ-720 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Troubleshoot issues with pass-through authentication and password hash synchronization
  • Determine why on-premises systems cannot connect to Azure resources
Topic 2
  • Determine the root cause for latency issues when connecting to Azure virtual machines
  • Troubleshoot virtual network peering, transitive routing, and service chaining
Topic 3
  • Troubleshoot restore issues when using Azure Backup Agent, Azure backup, or Azure Backup Server
  • Troubleshoot Azure virtual machines backup issues including restarting a failed backup job
Topic 4
  • Troubleshoot issues with private endpoints and service endpoints
  • Determine the root cause for latency issues related to ExpressRoute
Topic 5
  • Validate the peering configuration for an ExpressRoute circuit
  • Determine the root cause for latency issues within site-to-site VPNs
Topic 6
  • Troubleshoot point-to-site virtual private network (VPN) connectivity
  • Troubleshoot name resolution for scenarios that use Azure-provided name resolution
Topic 7
  • Troubleshoot encryption and certificate issues for point-to-site and site-to-site scenarios
  • Determine whether a VM or a group of VMs is associated with an application security group (ASG)
Topic 8
  • Troubleshoot issues recovering files from an Azure virtual machine backup
  • Troubleshoot issues with Azure Backup agents

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/az-720

Exam AZ-720: Troubleshooting Microsoft Azure Connectivity

Candidates for this exam should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits. They must be able to use available tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machines connectivity.

Passing score: 700. Learn more about exam scores.

Part of the requirements for: Microsoft Certified: Azure Support Engineer for Connectivity Specialty

Download exam skills outline

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