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ServiceNow CIS-TPRM

CIS-TPRM

Exam Code: CIS-TPRM

Exam Name: Certified Implementation Specialist - Third-party Risk Management

Updated: Jul 30, 2026

Q&A Number: 167 Q&As

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ServiceNow CIS-TPRM Exam Syllabus Topics:

SectionWeightObjectives
Process Automation and Workflows19%- Workflow design and customization
- Issue and action item management
- Task assignment and tracking
- Approval processes and escalation rules
Reporting, Integration, and Compliance6%- Dashboards, reports, and analytics
- Compliance frameworks and regulatory alignment
- Integration with GRC and other ServiceNow applications
TPRM Application Overview and Core Configuration24%- Risk intelligence and integration configuration
- Third-party record management and hierarchy
- Application architecture and key components
- Risk domains, criteria, and scoring rules
- Contacts and engagement setup
Third-Party Portal and Collaboration18%- Access management and permissions
- Portal configuration, branding, and navigation
- Request management: questionnaires, documents, evidence
- Communication and notification setup
Assessment Configuration and Management33%- Questionnaire templates and scales setup
- Assessment types: internal, external, due diligence
- Assessment lifecycle, scheduling, and generation
- Scoring calculations and risk rating determination
- Inherent Risk Questionnaire (IRQ) configuration

ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:

1. Why is it important to periodically review and update task configurations in third-party risk management?
Response:

A) To ensure that task configurations reflect the current risk environment and organizational priorities
B) To reduce the number of tasks over time
C) To align tasks with outdated risk management strategies
D) To prevent employees from becoming too familiar with their tasks


2. What is the role of technology in modern Third-Party Risk Management?
Response:

A) To facilitate risk assessment, monitoring, and reporting through automation and analytics
B) Solely for data storage purposes
C) To serve as a legal documentation platform
D) To replace the need for physical audits


3. Which of the following elements are typically included in Third-party Security Scoring?
(Choose two)
Response:

A) Cybersecurity posture
B) Financial health indicators
C) Compliance with environmental standards
D) Operational resilience


4. What is crucial for maintaining the security of a Third-party Portal?
Response:

A) Limiting portal access to office hours only
B) Regularly changing the color scheme of the portal interface
C) Ensuring all users have administrator access for convenience
D) Implementing robust authentication and access control measures


5. Why is role definition critical in Contact Configuration within a Third-party Portal?
Response:

A) It simplifies the escalation process in case of issues
B) It clarifies communication channels and reduces the risk of misunderstandings
C) It enhances the security of third-party communications
D) It allows for the automation of all communication processes


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A
Question # 3
Answer: A,D
Question # 4
Answer: D
Question # 5
Answer: B

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