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SAP C_C4HCX Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Extensibility | - Extensibility options in SAP CX solutions - SAP Integration Suite concepts - API management and event-driven architecture |
| SAP Sales Cloud & Service Cloud | - Customer service management processes - Sales process automation and CRM capabilities - Omnichannel engagement scenarios |
| SAP Customer Experience Architecture | - End-to-end CX architecture principles - Composable enterprise and CX strategy - SAP CX solution integration landscape |
| Security and Identity Management | - Data protection and compliance in CX solutions - Authentication and authorization concepts |
| SAP Marketing Cloud | - Campaign management and orchestration - Personalization and journey orchestration - Customer data and segmentation |
| SAP Commerce Cloud | - Extension and integration mechanisms - Product content and catalog management - Storefront and personalization concepts |
SAP Certified - Solution Architect - SAP Customer Experience Sample Questions:
Question #1
Which of the following are integration styles according to the SAP Integration Solution Advisory Methodology?
Note: There are 3 correct answers to this question.
A. On premise integration
B. Event-based integration
C. User integration
D. Thing integration
E. Data integration
Question #2
You are performing the Assess Your Integration Strategy step of the SAP Integration Solution Advisory Methodology. Which of the following activities are included?
Note: There are 2 correct answers to this question.
A. Complete the SAP Integration Solution Advisory Methodology template.
B. Scope the integration domains.
C. Scope the integration use case patterns.
D. Map integration technologies.
Question #3
What are valid features of SAP Commerce Cloud, composable storefront?
Note: There are 3 correct answers to this question.
A. Progressive
B. Accessible
C. Embeddable
D. Open source
E. Extensible
Question #4
Which of the following elements are part of the architecture of SAP Business Technology Platform?
Note: There are 2 correct answers to this question.
A. Directory
B. Subaccount
C. Node
D. Container
Question #5
You notice message processing has failed in your SAP Cloud Integration tenant, and the error text suggests the issue is related to inbound message payload.
What actions would you perform in the SAP Cloud Integration Operations view?
A. Choose the Connectivity Tests tile, go to the TLS tab, and send a test request to the target system.
B. Choose the Manage Integration Content tile, select the iFlow in question, set the log level to trace, and request that the consumer resend the message.
C. Choose the All Integration Flows - Retry Messages tile, find the failed message, and restart the message processing.
D. Choose the All Integrations Flows - Completed Messages tile, find the message in question, and inspect the log for errors.
Solutions:
| Question #1 Answer: C,D,E | Question #2 Answer: B,C | Question #3 Answer: A,D,E | Question #4 Answer: A,B | Question #5 Answer: B |
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