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HP HP2-H69 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Financial and Contractual Models | - DaaS Consumption Models
|
| Partner and Service Delivery Ecosystem | - HP and Partner Roles
|
| HP DaaS Portfolio | - HP DaaS Components
|
| Customer Discovery and Qualification | - Identifying Customer Needs
|
| Selling and Positioning HP DaaS | - Sales Methodology
|
| HP Device as a Service Fundamentals | - Device as a Service (DaaS) Overview
|
HP Selling HP Device as a Service 2018 Sample Questions:
1. What are the correct options available for a Custom HP DaaS plan?
A) Customers can select from the complete portfolio of lifecycle services (if they are SKU-based).
B) Customers can select individual HP DaaS Analytics and Proactive Management capabilities.
C) Customers can select from a different range of optional accessories.
D) Customers can purchase third-party Windows PCs through HP.
2. According to a recent survey, which percentage of IT decision makers (ITDMs) indicate that they have a growing interest in HP Device as a Service because of a positive impact on their device management?
A) 55%
B) 85%
C) 65%
D) 75%
3. What is one of the key responsibilities of customer IT administrators in the onboarding process of HP DaaS Analytics and Proactive Management?
A) arranging for HP to install the software client app
B) managing the HP Service Expert
C) completing the onboarding questionnaire
D) notifying HPFS of the start date for the HP DaaS service
4. What is the goal of the performance review between HP and channel partners in the delivery and support process of HP DaaS?
A) to ensure that CarePack SLAs are being fulfilled
B) to support the channel partner in driving value for customer's device environment
C) to evaluate the quality of service the channel partner is providing to the customer
D) to suggest how the channel partner could grow the HP DaaS business into other geographic areas
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A |
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