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HP HP2-H86 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Managed Print Services Basics | - Benefits of MPS to customers and organizations - Understanding Managed Print Services (MPS) |
| HP Managed Print Specialist Select Scope | - Key features of HP Managed Print solutions - HP MPS Select (A4) portfolio overview |
| Solution Positioning and Customer Engagement | - Engaging customers to identify print needs - Articulating HP MPS value propositions |
| Product and Solution Knowledge | - Key differentiators in the HP A4 managed print offerings - Portfolio strengths including supplies and services |
| Sales and Consultative Skills | - Contractual selling and value articulation - Consultative selling techniques for print solutions |
HP Managed Print Specialist Select 2019 Sample Questions:
1. What is the key takeaway from the "30% of enterprises experience phishing attacks every day statement?
A) The statement emphasizes the importance of General Data Protection Regulation (GDPR).
B) The statement points out that printers are similar to PCs and should be an integral part of IT security.
C) The statement explains how HP JetAdvantage Private Print works.
D) The statement is using real life examples.
2. Which cartridge is typically found in an HP A3 LaserJet printer and differs from an HP A4 LaserJet printer?
A) PageWide print head
B) All-in-One cartridge design
C) just toner bottles and nothing else
D) open cartridge system for lower operational cost per page in MPS
3. What is the advantage of redeploying devices?
A) By reusing less productive devices, you maximize the convenience and help the environment.
B) Reusing older, less productive devices are the most environmentally friendly thing you can do to help both the planet and spending costs.
C) It increases user productivity, helps reduce costs, and maximizes convenience.
D) Despite reducing user productivity, it helps reduce costs of less productive devices.
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: B |
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