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IBM 000-602

000-602

Exam Code: 000-602

Exam Name: IBM System z Technical Support V4

Updated: Sep 06, 2026

Q&A Number: 67 Q&As

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IBM 000-602 Exam Syllabus Topics:

SectionObjectives
IBM System z Architecture- Platform Fundamentals
  • 1. Virtualization concepts and logical partitions
  • 2. Processor technologies and system design
  • 3. IBM System z architecture and components
Performance and Capacity Planning- Optimization
  • 1. Performance monitoring concepts
  • 2. Workload management and scalability
  • 3. Capacity planning fundamentals
Availability, Security, and Reliability- Business Continuity
  • 1. System security features
  • 2. High availability and disaster recovery
  • 3. Reliability and serviceability capabilities
Storage and I/O Infrastructure- Enterprise Storage
  • 1. FICON and connectivity technologies
  • 2. Data availability and backup strategies
  • 3. Disk and tape subsystem concepts
Technical Support and Solution Positioning- Customer Technical Engagement
  • 1. Using IBM technical resources and tools
  • 2. Recommending appropriate System z solutions
  • 3. Identifying customer technical requirements
Operating Systems and Workloads- Supported Environments
  • 1. z/OS, z/VM, z/VSE, and Linux on System z
  • 2. Application consolidation scenarios
  • 3. Enterprise workload characteristics

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