CompTIA 220-1102

CompTIA 220-1102 Exam Syllabus Topics:

Reference: https://www.comptia.org/certifications/a

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CompTIA A+ Certification Exam: Core 2 Sample Questions:

Question #1
A user reports that a VPN connection is not working. A technician does not find any internal documentation about this issue. Which of the following should the technician do once the issue is resolved? (Select two).

A. Update local digital certificates on the user's workstation.
B. Note the resolution in the ticket closure message.
C. Replace the user's computer to avoid future issues.
D. Create a KB article about the error and share it with the team.
E. Escalate the ticket to the engineering team for investigation.
F. Report the error to the user's supervisor.

Question #2
A systems administrator needs to access a hypervisor that went offline. After doing a port scan, the administrator notices that company policy is blocking the RDP default port. Which of the following ports should the administrator use to access the machine?

A. 80
B. 23
C. 3090
D. 22

Question #3
A technician needs to track evidence for a forensic investigation on a Windows computer. Which of the following describes this process?

A. Data retention requirements
B. Valid license
C. Material safety data sheet
D. Chain of custody

Question #4
A mobile phone user has downloaded a new payment application that allows payments to be made with a mobile device. The user attempts to use the device at a payment terminal but is unable to do so successfully. The user contacts a help desk technician to report the issue. Which of the following should the technician confirm NEXT as part of the troubleshooting process?

A. If WiFi is enabled
B. If location services are disabled
C. If Bluetooth is disabled
D. If NFC is enabled
E. If airplane mode is enabled

Question #5
A user reports being unable to access a sports team's website on an office computer. The administrator tells the user this blocked access is intentional and based on company guidelines. Which of the following is the administrator referring to?

A. AUP
B. VPN
C. NDA
D. SOP

Solutions: