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Avaya 3000-2 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SME Communications Solution Architecture | 20% | - Solution Design Principles
|
| Topic 2: Security and Administration | 15% | - System Management
|
| Topic 3: Installation and Configuration | 30% | - Application Configuration
|
| Topic 4: Maintenance and Troubleshooting | 35% | - Backup, Restore & Upgrades
|
Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
Question 1
You are installing a 4 port expansion card into an IP500 to support eight DS 30 and two Phone 30 modules. What is the correct cabling scheme to connect the expansion modules to the TDM expansion ports?
A. Install the expansion card in slot one of the IP500 and the eight DS 30s cabled to TDM ports 18 using the cable that will reach; then the two Phone 30s to TDM ports 9-10 using the cable that will reach.
B. Install the expansion card in slot four of the IP500 and the eight DS 30s cabled to TDM ports 18 using the one meter blue cable; then the two Phone 30s to TDM ports 9-10 using the two meter yellow cables.
C. Install the expansion card in slot four of the IP500 and the eight DS 30s cabled to TDM ports 310 using the one meter blue cable; then the two Phone 30s to TDM ports 1-2 using the two meter yellow cables.
D. Install the expansion card in slot one of the IP500 and the eight DS 30s cabled to TDM ports 18 using the one meter blue cable; then the two Phone 30s to TDM ports 9-10 using the two meter yellow cables.
Question 2
A customer wants all incoming calls routed to the Embedded Voicemail (EVM) auto attendant call flow named AutoAtt. What will satisfy this requirement?
A. For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select VM:AutoAtt from the drop down list options.
B. For the ARS, leave the Incoming Number field blank and in the Destination field select AutoAtt from the drop down list options.
C. For the Incoming Call Route, leave the Incoming Number field blank and in the Destination field select AA:AutoAtt from the drop down list options.
D. Create a hunt group called AutoAtt and use hunt group AutoAtt as the Destination field of the Incoming Call Route.
Question 3
A customer wants to implement a converged solution with the IP Office and VoiceMail Pro. The customer wants to be able to receive voice mail messages in Outlook, have the ability to save the .wav files, and receive voice mail notifications when a message is left. The customer does not want to install any software in the organization's client PCs. Which application would satisfy the customer's requirement?
A. Unified Messaging
B. Message Manager
C. Outcalling
D. Voicemail Pro with UMS
E. Voicemail Pro with IMS
Question 4
A client requests VoiceMail Pro with UMS to be installed. During the installation process the option for UMS does not appear. What is the cause?
A. The server platform does not meet the requirements.
B. The UMS service is installed automatically.
C. The UMS licenses have not been loaded.
D. The Windows account does not have permission.
Question 5
Which three choices must be verified as part of a site survey? (Choose three.)
A. existing call volumes, service providers, and costs
B. network readiness and capacity to support VoIP
C. servers, OS, desktop applications, firewalls, and routers
D. infrastructure, cabling, and environmental
E. corporate strategy for disaster recovery
Solutions:
| Question 1 Answer: B | Question 2 Answer: C | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: B,C,D |
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