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ServiceNow CIS-DF

CIS-DF

Exam Code: CIS-DF

Exam Name: Certified Implementation Specialist - Data Foundations (CMDB and CSDM)

Updated: Oct 21, 2026

Q&A Number: 205 Q&As

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About ServiceNow CIS-DF Exam Questions and Answers

ServiceNow CIS-DF Exam Syllabus Topics:

TopicDetails
Topic 1
  • Ingest: This domain addresses data ingestion methods, CI relationship management, automation tools, upgrade compatibility, handling non-discoverable CIs and attributes, compliance tracking, and Asset-CI alignment.
Topic 2
  • CSDM Fundamentals: This domain establishes Common Services Data Model knowledge including stakeholder collaboration for CI classification, CSDM methodology adherence, and understanding implementation benefits.
Topic 3
  • Configuration: This domain covers CMDB technical setup including CI Class Manager for table hierarchies, IRE for data accuracy, and CMDB 360
  • multisource configuration for comprehensive CI views.
Topic 4
  • Govern: This domain focuses on CMDB quality management through health metrics, Data Manager policies, governance frameworks, stakeholder roles, duplicate remediation, operationalization, and lifecycle management.
Topic 5
  • Insight: This domain covers extracting value from CMDB data using Natural Language Query, custom reports, dependency views, product integrations, and Foundation Dashboards for actionable insights.

Reference: https://learning.servicenow.com/lxp/en/certified-implementation-specialist-data-foundations-cmdb-and-csdm-cis-df?id=learning_content_prev&course_id=9e6667194774f6d0b8d109b4f16d4339

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ServiceNow Certified Implementation Specialist - Data Foundations (CMDB and CSDM) Sample Questions:

Question #1
A Configuration Management Process Owner needs to access CMDB Data Manager to configure CI lifecycle policies.
Which CMDB Workspace tabs provide access to Data Manager?
(Choose two options.)

A. Management
B. Insights
C. Home
D. CMDB 360
E. My Work


Question #2
An organization needs to maintain non-discoverable attributes, such as warranty expiration dates, for hardware CIs. These attributes are not updated by automated discovery tools.
What method ensures these attributes are accurately maintained for all CIs?

A. Use a scheduled data import to update the attributes from an external source
B. Create a new CI class specifically for non-discoverable attributes
C. Use the CMDB Reconciliation Engine to update the attributes


Question #3
During an automated Discovery scan, both a web server instance and its underlying server are detected and ingested into the CMDB.
What is the default relationship established between the Web Server CI and the Server CI?

A. Web Server > Runs on::Runs > Server
B. Web Server > Uses::Used by > Server
C. Web Server > Runs::Runs on > Server
D. Web Server > Used by::Uses > Server


Question #4
An organization is changing data centers and needs to know the consequences of the planned changes.
How can Application Service Mapping be used as part of Change Management?

A. To understand the business impact of CIs
B. To identify which devices will go offline first
C. To understand the physical location of CIs


Question #5
A ServiceNow Administrator wants to implement Sen/ice Graph Connectors to provide integrations to many third-party solutions that the company wants integrated into the CMDB Which categories of connectors are available to the Administrator " ?

A. Cloud
B. Observability
C. Workflow Automation
D. DevOps


Solutions:

Question #1
Correct Answer: A,C
Question #2
Correct Answer: A
Question #3
Correct Answer: A
Question #4
Correct Answer: A
Question #5
Correct Answer: A,B

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