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Huawei H19-321 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Detailed Service Portfolio | 30% | - Professional and consulting services - Support and maintenance services - Managed and cloud services - Service level agreements and offerings |
| Topic 2: Sales Enablement and Positioning | 25% | - Pre-sales service solution design - Customer value analysis and presentation - Competitive differentiation |
| Topic 3: Delivery Tools and Models | 25% | - Service delivery frameworks - Implementation and operation tools - Risk and quality management |
| Topic 4: Enterprise Service Overview | 20% | - Service industry trends and standards - Huawei service strategy and positioning - Role and value of enterprise services |
Huawei HCS-Pre-Sale-Service Solution(Huawei Certified Pre-sales Specialist Service Solution) Sample Questions:
1. The highest level in Huawei's professional certification system is Huawei certiflcation lnternet Expert.
A) False
B) True
2. Which of the following after-sales test tools is WLAN Planning and Design Service?
A) WLAN Tester
B) GNEEC WLAN
C) WLAN DNS3
D) Ensp
3. Data center L1 integration service quotation adopts the manual summary quotation method of professional services of the configurator.
A) False
B) True
4. The delivery level of spare parts first includes (multiple choice)
A) Platinum: 7x24x2H
B) Gold: 7x24x4H
C) Silver Medal: 7x24xND
D) Original repair: 5x10x30CD
E) Standard: 7x10xND
5. Huawei's enterprise technology host hotline in China is 400-822-9999.
A) False
B) True
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A,B,C,E | Question # 5 Answer: B |
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