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HP HP2-I47 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Sales Strategy and Positioning | - Competitive differentiation - Selling methodology for services |
| HPE Lifecycle Services Overview | - Introduction to HPE PS Lifecycle Services - Service portfolio positioning |
| Lifecycle Engagement Model | - Manage and support phase - Consult and design phase - Optimize and retire phase - Deploy and implement phase |
| Customer Value and Business Outcomes | - Value proposition of lifecycle services - Customer challenges and pain points |
HP Selling HP PS Lifecycle Services 2023 Sample Questions:
Question #1
Name the three hardware-enforced commands provided by HP wolf Protect and Trace. (Select three.)
A. Report
B. Restore
C. Lock
D. Find
E. Erase
F. Replace
Question #2
What is included in HP Active Care? (Select two.)
A. Coverage of non-HP devices
B. No-cost replacement parts
C. Defective Media Retention in every option
D. Next business day onsite support
E. Availability for one or two years
Question #3
Which two HP Lifecycle Services are powered by HP TechPulse? (Select two.)
A. HP Deinstallation Services
B. HP pc BIOS Asset Tagging service
C. HP Wolf Protect and Trace
D. HP Defective Media Retention
E. HP Active Care
Question #4
A customer has told you about the problems they are facing adapting to changes in the workplace, including managing increased remote work and the resulting security challenges.
Which questions should you ask to qualify this customer for HP Set Up Services? (Select two.)
A. Do you require security features such as hardware or BIOS protection?
B. Would you consider a lease-to-own solution?
C. How distributed is your workforce?
D. How necessary is it for you to minimize capital expenditures?
Solutions:
| Question #1 Correct Answer: C,D,E | Question #2 Correct Answer: C,D | Question #3 Correct Answer: C,E | Question #4 Correct Answer: A,C |
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