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IBM M9560-727 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Competitive Positioning and Differentiation | - Sales objection handling - IBM vs competing cloud and ITSM vendors
|
| Topic 2: IBM Cloud and Smarter Infrastructure Overview | - Cloud computing fundamentals
|
| Topic 3: Cloud & Service Management Sales Positioning | - Value-based selling approach
|
| Topic 4: IBM Service Management Solutions | - IBM Tivoli / service management tools
|
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
1. Where is the one place where Business Partner Sellers an find presentations, pricing details, links to demonstrations and white papers on IBM APM?
A) The IBM sales kit on PartnerWorld
B) The new C&SI Landing page
C) The IBM Service Management Connect site
D) The Tivoli RFE community
2. How do SmartCloud Analytics - Log Analysis Insight Packs add value for customers?
A) Insight packs maybe free, for example DB2 and WebSphere, or they may be purchased separately, for example zInsight Packs or some Business Partner Insight Packs.
B) They provide generic search parameters and allow customers to modify the graphical user interface.
C) For the target application, it annotates logs, provides prebuilt custom searches for typical issues, provides dashboard views populated for faster resolution, it includes common error codes and best practice recommendations for resolution.
3. Which of the following client needs are addressed by IBM APM SaaS?
Select the best answer.
A) A "zero-infrastructure" APM solution that collects data from their application, but is deployed and managed by someone else
B) Resource and user experience monitoring only for test environments
C) Application health monitoring only for developers and not production
D) An application monitoring solution only for applications running in the cloud and not on-premise
4. Which of these best describes the IEM Lifecycle Management and the IEM Security & Compliance Solutions?
A) Two separate bundles of individual IEM (BigFix) modules, plus some additional solution-specific endpoint management capabilities.
B) Two single IEM (BigFix) modules that solve customer's endpoint management challenges.
C) Two IBM products.
D) Two pieces of technology in the same product.
5. Name three key benefits from Predictive Insights?
A) Gain operational insights, simplify IT administration, and fast problem resolution
B) Simplified behavioral learning, heterogeneous environment support and machine learning algorithms
C) Improve user satisfaction, built-in expertise and machine learning algorithms
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: B |
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