Salesforce NP-Con-102

Exam Code: NP-Con-102

Exam Name: Salesforce Certified Nonprofit Cloud Consultant (NPC)

Updated: Jul 24, 2026

Q&A Number: 127 Q&As

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Salesforce NP-Con-102 Exam Syllabus Topics:

Section	Weight	Objectives
Nonprofit Implementation Strategy	11%	- Implementation Project Management 1. Manage project lifecycle activities 2. Align implementation goals with customer outcomes - Nonprofit Business Processes 1. Identify nonprofit implementation strategies 2. Understand business value mapping 3. Explain common nonprofit organization requirements
Integration and Data Management	20%	- System Integration 1. Recommend API and middleware solutions 2. Integrate external nonprofit systems - Data Management 1. Import and cleanse nonprofit data 2. Apply data governance strategies 3. Manage duplicate records
Solution Design	32%	- Business Process Alignment 1. Align nonprofit workflows with platform features 2. Map customer requirements to data models - Nonprofit Cloud Architecture 1. Recommend Salesforce Platform capabilities 2. Evaluate Salesforce Nonprofit Cloud solutions 3. Assess third-party application options - Industries Common Features 1. Recommend OmniStudio usage 2. Configure Data Processing Engine 3. Use Action Plans and Dynamic Assessments
Analytics and Reporting	15%	- Data Insights 1. Analyze fundraising and program metrics 2. Track nonprofit impact measurements - Reporting and Dashboards 1. Configure dashboards for stakeholders 2. Build nonprofit-specific reports
Nonprofit Cloud Setup	22%	- Stakeholder Management 1. Configure address management 2. Manage relationship objects 3. Configure person accounts - Feature Enablement 1. Enable Nonprofit Cloud features 2. Assign permission sets and licenses - Program and Case Management 1. Configure program management 2. Set up case management functionality

Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization wants to summarize donor activity related to Campaigns. Which object stores rollup fields that relate to the Campaigns?

A) Donor Gift Summary
B) Gift Designation
C) Outreach Summary

2. A nonprofit organization wants to customize the Gift Entry process in Nonprofit Cloud. Which features can be cloned and used in place of the standard version?

A) Fundraising Flows
B) Fundraising Invocable Actions
C) Fundraising Lightning Web Components

3. A consultant is helping a nonprofit diagnose and address some issues they have with NPSP. The consultant sees the customer is hitting governor limit errors on a particular job. Which action should the consultant take to resolve the issue?

A) Schedule that job to run more frequently.
B) Increase the batch size for that job.
C) Decrease the batch size for that job.
D) Reschedule that nightly job.

4. A consultant wants to view an interactive graph of a donor's key relationships. Which feature available in Nonprofit Cloud should the consultant use?

A) Contact Profile
B) Flexcard
C) Actionable Relationship Center

5. A Nonprofit Cloud consultant has been informed that the Donor Gift Summary data is out of date. What is the first step the consultant should take to identify the root cause?

A) Navigate to Monitor Workflow Services and identify the failures in the Data Processing Engine definition that calculates the data.
B) Ensure that the record-triggered flow that updates the Donor Gift Summary is active.
C) Ensure that the logged in user has the appropriate field-level security on the Donor Gift Summary object.

Solutions:

Question # 1
Answer: C

Question # 2
Answer: A

Question # 3
Answer: C

Question # 4
Answer: C

Question # 5
Answer: A

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