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Salesforce Plat-UX-102

Plat-UX-102

Exam Code: Plat-UX-102

Exam Name: Salesforce Certified Platform Strategy Designer

Updated: Oct 03, 2026

Q&A Number: 154 Q&As

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Salesforce Plat-UX-102 Exam Syllabus Topics:

SectionWeightObjectives
Leveraging Adjacent Roles/Skills19%- Knowledge and Skill Infusions
  • 1. Given a scenario, determine the knowledge and skill infusions needed in the creation of a vision
Design30%- Vision and Roadmap
  • 1. Given an aligned vision, create a roadmap for implementation that is feasible and holds true to the vision in every iteration
- Business and Technical Capabilities
  • 1. Given a scenario, determine the technical and business capabilities that underpin the delivery of vision to solution
- Collaboration
  • 1. Given a scenario of disparate business and technical deliverables within a design/build team, facilitate productive collaboration
Discovery32%- Research Methods
  • 1. Synthesize research findings to inform strategy
  • 2. Identify appropriate research methods for the scenario
- Ethics and Values
  • 1. Given a scenario, advocate for ethics and values on behalf of both users and the organization
- Value of Strategy Design
  • 1. Given a scenario, identify the relevant discovery research activities
  • 2. Explain the value of strategy design within the Salesforce ecosystem
  • 3. Determine the appropriate design methods and tools to use based on the scenario

Salesforce Certified Platform Strategy Designer Sample Questions:

Question #1
A health and wellness company wants to create a 10 year vision for its business. Which external context for innovation is the least risky trend to influence the company ' s strategy?

A. Market shift: The stability of the economy and consumers ' buying power in the next 10 years
B. Demographic shift: Number of affluent and educated young professionals in the U.S. in the next 10 years
C. Perception shift: Feelings toward the efficacy of wellness products in the next 10 years


Question #2
Cloud Kicks wants to create a loyalty program to deepen the engagement of its customers. When evaluating ideas for this program, which criteria should strategy designers use?

A. Novelty, privacy, and revenue potential
B. Competitive advantage, impact, and ownability
C. Desirability, viability, and feasibility


Question #3
The brand team has spotted some customers sharing their personalized Cloud Kicks footwear on social networks. The strategy designer wants to invite these customers to a co-creation workshop for a new loyalty program being developed. What is a direct outcome of co-creating with customers?

A. Increased adoption of the loyalty program
B. Increased sales of custom footwear
C. Increased speed of the design process


Question #4
A global consumer package goods company is about to engage in a digital transformation effort to help siloed departments collaborate more efficiently. The strategy designer and an organizational designer partner to prototype new ways of cross-departmental collaboration. What is a key objective the team should focus on?

A. Have the final say in all intra-departmental decisions.
B. Unify all organizational tech stacks under one platform.
C. Create a single enterprise-wide digital governance model.


Question #5
Cloud Kicks wants to launch a campaign that rewards customer behavior by giving away free merchandise, which key business criteria should be ensured?

A. Viability
B. Feasibility
C. Desirability


Solutions:

Question #1
Correct Answer: B
Question #2
Correct Answer: C
Question #3
Correct Answer: A
Question #4
Correct Answer: C
Question #5
Correct Answer: A

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