Salesforce Sales-Con-201

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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The admin at Cloud Kicks recently implemented Sales Cloud and needs to understand the adoption of Lightning Sales Console. What should a consultant recommend to analyze adoption?

A) Create a custom report.
B) Open the Lightning Usage App.
C) Run the Salesforce Optimizer.

2. A consultant has successfully deployed Sales Cloud at Cloud Kicks.
What is the final step in completing an engagement?

A) Obtain stakeholder sign-off.
B) Activate users in the system.
C) Validate the implementation.

3. Universal Containers (UC) deployed Sales Cloud 3 months ago to the North American sales teams. One of the reasons UC selected Sales Cloud is its mobile support which provides flexibility for sales reps.
How should the consultant assure UC's management that Sales Cloud is being successfully adopted on mobile devices?

A) Report on the opportunity records created on a mobile device.
B) Download the Login History report and filter by device type.
C) Review the user profiles for mobile device permissions.

4. Cloud Kicks want to track the return on investment (ROI) of its marketing campaigns for trade shows and customer webinars.
What should the consultant recommend?

A) Create a custom field on the Opportunity object to capture Campaign details.
B) Enable Campaign Influence and add It to the Opportunity page layout.
C) Use the Primary Campaign Source field on the Opportunity object.

5. When addressing challenges within Cloud Kicks' Sales Cloud project, which approach should a consultant prioritize to extend declarative development effectively?

A) Assess project requirements to decide if custom development or third-party apps are needed, considering budget and resources.
B) Opt for custom development, weighing long-term scalability and maintenance against quick solutions.
C) Prioritize standard Salesforce features to manage costs while ensuring project success.

Solutions: