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HRCI Associate Professional in Human Resources Sample Questions:
1. Naji is wondering how he is going to describe the difference between his organization's employee grievance resolution process and the discrimination complaint-handling process. What would you suggest?
Response:
A) Handling grievances is not required by law, but handling discrimination complaints is a legal requirement under federal law.
B) Grievances happen only in union-represented organizations, so Naji doesn't have to worry about that. He still has to explain how discrimination complaints can be handled in his organization.
C) There isn't any difference between them. The processes for handling them are the same.
D) Employee grievances are often regarding workplace rules and work assignment processes. Discrimination complaints have more to do with equal employment opportunity issues.
2. Mary has never before had an employee who caused a physical fight with another employee. The policy in her organization calls for progressive discipline. Mary isn't sure if she should just give the employee a warning or terminate him immediately.
What would you recommend?
Response:
A) This is the reason people should learn self-defense. When someone is defending themselves, there should be no reason for employer-imposed discipline. The aggressive employee should be given a written warning, though.
B) It depends on how other aggressive behavior has been treated in the past. Even though there have not been fights per se, the employee treatment should be guided by history.
C) It is hard for someone to start a fight by themselves. Both employees should be written up, skipping the oral warning step of progressive discipline.
D) Violent behavior of any kind is justification for immediate dismissal. Even if there is no policy that says violence can result in immediate termination, that is how this situation should be handled.
3. When can the Trustworthy Bookkeeping and Tax Preparation organization require a polygraph test of a new employee?
Response:
A) When an accountant candidate is applying for a job in a function that has embezzlement potential
B) When a candidate is applying for a clerical position
C) When a candidate is a recovering substance abuse user
D) When a candidate is applying for an HR recruiting position
4. Social Security, COBRA, and Medicare are examples of
Response:
A) Social benefits
B) Employer-sponsored benefits
C) Medical benefits
D) Government-regulated benefits
5. The Wagner-Peyser Act protects employees who are:
Response:
A) Unemployed
B) Unable to work because of pregnancy
C) Injured on the job
D) Have two or more jobs
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: A |


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