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IBM 000-591 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Asset and Configuration Management | 20% | - Change and release management processes - IT asset lifecycle management - Discovery and reconciliation tools |
| Topic 2: Business and IT Service Management Concepts | 20% | - ITIL framework and service lifecycle - Service delivery and process automation principles - Business requirements and solution alignment |
| Topic 3: Process Automation and Integration | 20% | - Monitoring and reporting capabilities - Runbook and workflow automation - Integration with Tivoli ecosystem products |
| Topic 4: Solution Design and Implementation Considerations | 15% | - Deployment and maintenance planning - Security and access control - Scalability and high availability |
| Topic 5: IBM SmartCloud Control Desk Overview | 25% | - Service catalog and request management - Architecture and components - Configuration Management Database (CMDB) |
IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
1. Which solution ensures data accuracy through a complete audit and remediation processes out-ofthe-box?
A) IBM Change and Configuration Management Database
B) IBM Remediation and Precision Manager
C) IBM Data Integrity and Audit Manager
D) IBM Compliance and Release Management
2. A customer's IT hosting environment consists of server, storage, and data center services. Assuming IBM SmartCloud Control Desk is used to manage IT assets in the environment, which scanning tool also needs to be deployed and integrated in order to perform reconciliation of authorized vs actual software assets?
A) IBM Tivoli Usage and Accounting Manager
B) IBM Tivoli License Compliance Manager
C) IBM Tivoli Application Dependency and Discovery Manager
D) IBM Tivoli Provisioning Manager
3. A service provider company is managing 5,000 servers in their customers' environments. Their customers' 20 networks are isolated from each other but accessible through a firewall from the management network where IBM Tivoli Application Dependency Discovery Manager (TADDM) Storage Server resides. What would be the best TADDM architecture for this scenario?
A) TADDM Domain Deployment
B) TADDM Streaming Deployment
C) TADDM Storage Deployment
D) TADDM Synchronization Deployment
4. Why is it important to define Key Performance Indicators (KPIs) for processes in the solution design phase?
A) KPIs document the solution performance and indicate whether hardware needs to be upgraded.
B) KPIs definitions are mandatory fields during product installation and without them the installation cannot progress.
C) KPIs track project success and if the promised value is delivered.
D) KPIs take a long time to implement in a GUI so they must be defined early in the project.
5. Which function supports a customer who would like to have a predefined work plan for repetitive maintenance work?
A) Job Plans
B) Tasks List
C) Job List
D) Tasks Plan
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |
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