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Salesforce Plat-Con-201 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| FlexCards | - Designing and configuring FlexCards - Data sources and contextual display strategies |
| Data Tools and Integration | - Integration Procedures and external system interaction - DataRaptor extraction, transformation, and load patterns |
| OmniScripts | - Building guided user interactions with OmniScripts - Conditional logic and dynamic user flows |
| OmniStudio Fundamentals | - OmniStudio architecture and components - Use cases for OmniStudio in Salesforce Industries |
| Industry Use Cases and Deployment | - OmniStudio deployment and performance considerations - Best practices for Salesforce Industries solutions |
Salesforce Certified Omnistudio Consultant Sample Questions:
1. A company needs to create multiple guided processes on their public website. The processes need to be style using the corporate branding kit. The corporate branding kit Includes guidance on colors, fonts, and icons. In addition, the website that the process will be deployed to has a style guide that dictates the format for radio buttons, slide bars, and other user interface elements. The company wants both the corporate branding kit at the website's style guide to be globally implemented in these new processes. Which three OmniStudio features and tools should the consultant recommend to meet these requirements? Choose 3 answers
A) FlexCards
B) OmniScript
C) OmnlOut
D) Newport Design System
E) Custom Styles
2. When a call center agent interacts with a customer, the agent must have all of the customer's related information available for a quick response. The business requires the agent to have access to:
- A view with information about a customer account
- A list of contacts and cases associated with the account
- All information should be on one screen
What OmnlStudio tool should be used to meet this requirement?
A) Customer IntellView
B) FlexCards
C) OmniScript
D) Lightning Record Page
3. Which OmniStudio tool is primarily designed to extract data from Salesforce objects, transform it into JSON, and provide it to other OmniStudio components?
A) Integration Procedure
B) FlexCards
C) OmniScript
D) Data Mapper Extract
4. Which element in an OmniScript allows a consultant to repeat a group of input fields multiple times, such as collecting information for multiple dependents?
A) Step
B) Set Values
C) Repeatable Block / Loop
D) Block
5. A consultant needs to ensure an OmniScript does not allow users to proceed to the next step until all required fields are completed and valid. Which built-in OmniScript capability supports this?
A) This is not supported natively and requires Flow
B) Manual JavaScript validation is always required
C) Field-level "Required" property combined with OmniScript's native validation on Next/Submit actions
D) Custom Apex validation only
Solutions:
| Question # 1 Answer: B,D,E | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: C |
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